Coach reviews

3.8

75% would recommend to a friend

(3,413 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,413 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
5.0
May 25, 2014

Great part time company

Recommend
CEO approval
Business Outlook

Pros

Great benefits- vacation time, sick time, yearly bonus

Cons

management shows favoritism, low pay, low advancements

2.0
May 16, 2014
Recommend
CEO approval
Business Outlook

Pros

A lot of prestige working for Coach. Good for starting out in luxury goods.

Cons

Rude and unprofessional managers and employees. Everyone talks about each other behind their backs. Super strict about attendance, dress code, nail polish/hair color, lockers. Push too much on sales and a very disorganized company with an extremely high turnover of employees and managers. Hours depend on what level of part time you are and there is a lot of sale stealing

2.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Great starting pay for a retail starting job, and better with experience. Definite chances to move up in the company. All benefits offered are great, and at a great price taken out of your weekly paycheck (which I think is very convenient). Most people are absolutely great to work with and professional.

Cons

Hours are being cut, still technically at full time hours, but the bare minimum. Then many new employees are being hired, which is counterproductive. Management has many miscommunications with various issues, and they also tend to play favorites in my particular store. Customers are sometimes extremely mean when not given exactly what they want (even when policy states you cannot do that specific thing, and regardless how nice you were about informing the customer of it).

Viewing 3157 - 3159 of 3,413 Reviews

Glassdoor has 3,754 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.