Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 228 reviews)); "Good pay id willing to work hard" ((in 197 reviews)); "Great team and people there" ((in 180 reviews)); "My direct team was great and tenured" ((in 99 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 91 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 155 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 131 reviews)); "long hours and it is retail" ((in 95 reviews)); "And no work life balance." ((in 73 reviews)); "No commission but if you meet your goal as a team then you get a payout" ((in 71 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Nov 27, 2014

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Loved the product, building a client address book

Cons

At the time, the company didn't have a clear vision

4.0

Nov 21, 2014

Promoted from AM to ASM within a year

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Great discount, company has rebranded, solid in the marketplace, easy dress code

Cons

ASMs rarely get promoted to SM, customers only want a discount, very micro managed from upper levels

4.0

Nov 19, 2014

Excellent Retail Position

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Wonderful workplace culture- while competitive, coworkers felt like a family. Supportive management staff that provides the tools you need to succeed in the position.

Cons

Difficult to "move up" the sales associate rankings. While the pay was outstanding, it was difficult to imagine a long term-career with the company beginning in the retail stores, considering some associates waited three to four years before being promoted into management positions.

Viewing 3094 - 3096 of 3,415 Reviews

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Coach reviews

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Sales Associate

Promoted from AM to ASM within a year

Excellent Retail Position

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