Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 194 reviews)); "Great team and people there" ((in 178 reviews)); "My direct team was great and tenured" ((in 105 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 99 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 93 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 150 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 132 reviews)); "long hours and it is retail" ((in 104 reviews)); "And no work life balance." ((in 73 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 73 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)

Todd Kahn

86% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Mar 31, 2014

Decent for retail but no opportunity to grow

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- The discount is generous - Working as a team to gain incentives (eliminates competitiveness amongst employees like with commission) - You learn a lot about effective selling techniques

Cons

- No opportunity to grow within the company - Unreasonable dress code changes - Low pay

3.0

Mar 31, 2014

Great company as a whole.

Pt i sales associate

Recommend

CEO approval

Business Outlook

Pros

Company invests in their employees, and makes sure that everyone is rewarded.

Cons

At the store I work at there is a lot of miscommunication. The company is trying to change things for the better, but through this there are starting to be some bumps in the road. The other con is that we are not commission based, but it is starting to feel like we are with new sales goals we were told we "had" to meet.

2.0

Mar 25, 2014

bad retail company in China

Management trainee

Recommend

CEO approval

Business Outlook

Pros

They tell everyone they will offer many opportunities for staff，and all we can see is there are more and more store have been opened in China

Cons

and then，we will find there is nothing for us，they will hired someone else for a high level job titil and tell they there is opportunity in future

Viewing 3037 - 3039 of 3,415 Reviews

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Decent for retail but no opportunity to grow

Great company as a whole.

bad retail company in China

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