Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great people and experience that will set you apart" ((in 90 reviews)); "work life balance is good" ((in 77 reviews)); "Great work from home culture." ((in 77 reviews)); "Good benefits; Work" ((in 67 reviews)); "Growth opportunities if you work hard" ((in 41 reviews))

What are the cons of working at Cielo according to real employee reviews?

"Constant layoffs (or should I say "adjustments")" ((in 53 reviews)); "Tenured employee has low salary rather than new employee" ((in 42 reviews)); "applicable client training is lacking on new accounts" ((in 29 reviews)); "No bonuses anymore." ((in 25 reviews)); "Lack of communication was frustrating" ((in 16 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 14, 2025

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Pay was fair and good

Cons

Instability when it comes to job security

Cielo Response

1y

Hi, this is Rick Rosario, VP of Client Services. Thank you for sharing your thoughts about your time at Cielo. It's important to us that our team feels properly compensated. I appreciate your feedback on job security, this is something we're continually working on to improve for everyone – offering opportunity for internal mobility wherever possible. Thanks again for your review, wishing you all the best.

1.0

Feb 12, 2025

Not a great experience

Director

Recommend

CEO approval

Business Outlook

Pros

Some great colleagues; flexible working practices. I had a first class manager.

Cons

Experience can vary greatly depending on the area you work in. Cielo do often appointment from within during their numerous reorganisations, but sadly that results in people who do not have the right skills being appointed into very senior roles that they are not ready for or suited to. This leads to repetitive bad decisions and a disillusioned and disengaged workforce. In my own area a number of directors resigned without new roles secured such was their frustration with their leadership. This is something I have never experienced in previous companies. Limited opportunities if outside the US in some business areas.

Cielo Response

1y

Hi, this is Sally Hunter, EVP of Revenue Strategy. Thank you for taking the time to share your review. I'm sad to hear this feedback, from someone with your tenure, but also aware it's important for us to understand. What I can say is, any changes we make to the structure have our client experience, and people at their foundation. That said, there is a lot to unpack here and understand about your personal experience. I believe this warrants a live conversation. If you are comfortable doing so, you can contact me directly at Sally.Hunter@cielotalent.com.

3.0

Feb 6, 2025

recruiter

Recruiter

Recommend

CEO approval

Business Outlook

Pros

flexible hours and remote work

Cons

they did no adjust my salary for over a year

Cielo Response

1y

Hi, this is Dominica Lucas VP of Client Services. Thank you for taking the time leaving a review. It sounds like the flexible working is working well for you and I agree, it’s a great benefit to help balance work and home life. You may be aware that we review salaries each year. I would recommend talking to your leader about your compensation as they will understand more about your individual experience. If there is anything else you’d like to discuss, you can also connect with me at Dominica.Lucas@cielotalent.com.

Viewing 139 - 141 of 1,573 Reviews

Jobs at Cielo

Bilingual Senior Recruiter

Buenos Aires

View job

Cielo

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Recruiter

Not a great experience

recruiter

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