Not a great experience - Director Cielo Employee Review

1.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Some great colleagues; flexible working practices. I had a first class manager.

Cons

Experience can vary greatly depending on the area you work in. Cielo do often appointment from within during their numerous reorganisations, but sadly that results in people who do not have the right skills being appointed into very senior roles that they are not ready for or suited to. This leads to repetitive bad decisions and a disillusioned and disengaged workforce. In my own area a number of directors resigned without new roles secured such was their frustration with their leadership. This is something I have never experienced in previous companies. Limited opportunities if outside the US in some business areas.

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Cielo Response
1y
Hi, this is Sally Hunter, EVP of Revenue Strategy. Thank you for taking the time to share your review. I'm sad to hear this feedback, from someone with your tenure, but also aware it's important for us to understand. What I can say is, any changes we make to the structure have our client experience, and people at their foundation. That said, there is a lot to unpack here and understand about your personal experience. I believe this warrants a live conversation. If you are comfortable doing so, you can contact me directly at Sally.Hunter@cielotalent.com.

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5.0
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