Cielo reviews

3.6

66% would recommend to a friend

(1,578 total reviews)
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Marissa Geist

67% approve of CEO

51% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

flexible working hours, highly engaged with team members and upwards

Cons

limited face time with direct line manager

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Cielo Response
8y
Thank you for your positive feedback. It is great to hear that, five years into your journey with Cielo, you remain engaged and upbeat. I am disappointed, however, to hear you are not getting enough face time with your direct line manager. Have you spoken to your manager about this? I am sure we can find ways to step this up, even if we provide virtual face time via technology if you and your manager are in different locations. If you would prefer, drop me an email at jennie.emerson@cielotalent.com and I’ll see what I can do to facilitate an improvement. Thanks again - your feedback is really valuable.
2.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay. Leadership summits each year were a great way to network with fellow leaders and learn new things.

Cons

Sr. Leadership does not listen to concerns with other leadership Concerns fall on deaf ears. Nothing changes.

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Cielo Response
8y
Hi there. This is Sue Marks and I wanted to respond directly to your post. Thanks for your dedicated service to Cielo and our clients. It’s really disheartening to me that such a tenured employee as yourself felt the need to leave the organization because of a lack of trust and confidence in your leaders and because you did not feel heard. I’m really sorry that your experience fell far short of what I expect from our company and our leaders. I read every online review we receive and can assure you that all feedback is shared with our global and regional leadership teams. In 2018, we are engaging a systematic program to engage in more intensive employee listening, engagement and action planning sessions, as well as an even more comprehensive management training curriculum. Although you’ve already departed Cielo, I welcome the opportunity to discuss your feedback. Feel free to connect with me personally at sue.marks@cielotalent.com.
5.0
Feb 26, 2018

Love it!

Recommend
CEO approval
Business Outlook

Pros

Cielo is extremely fast paced and you have to work to keep up but I love that! I am growing and given the autonomy to manage things on my own. My leadership is excellent and always there when I need them. I have work/life balance but it's up to me to manage that too. They are very flexible and working remote has been amazing.

Cons

I don't use their benefits because my husband's plan was much better - I think they could use an upgrade there. My on-boarding experience was fantastic but I can tell your experience is heavily influenced on your leader so I'm sure there is an opportunity there.

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Cielo Response
8y
Hi, this is Tara Cassady, Senior Vice President of Client Services. I’m so glad to hear that your time with Cielo has been rewarding and positive. As Cielo grows, we are committed to creating a culture that nurtures not only professional growth, but also personal health and wellness. Ensuring we offer competitive benefits and salary is an ongoing priority. When evaluating our Total Rewards package, we do consider ongoing employee feedback – so thank you for sharing yours with us. We are here to listen and are always open to learn new ways in which we can support our employees. Thank you for being part of our continuous improvement!
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Glassdoor has 1,934 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.