Sr. Leadership does not care about you. - Client Services Manager Cielo Employee Review

Hi there. This is Sue Marks and I wanted to respond directly to your post. Thanks for your dedicated service to Cielo and our clients. It’s really disheartening to me that such a tenured employee as yourself felt the need to leave the organization because of a lack of trust and confidence in your leaders and because you did not feel heard. I’m really sorry that your experience fell far short of what I expect from our company and our leaders. I read every online review we receive and can assure you that all feedback is shared with our global and regional leadership teams. In 2018, we are engaging a systematic program to engage in more intensive employee listening, engagement and action planning sessions, as well as an even more comprehensive management training curriculum. Although you’ve already departed Cielo, I welcome the opportunity to discuss your feedback. Feel free to connect with me personally at sue.marks@cielotalent.com.