Cielo reviews

3.6

66% would recommend to a friend

(1,578 total reviews)
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Marissa Geist

67% approve of CEO

51% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Apr 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Development, Vision, Diversity, Performance, Opportunity, Leadership culture =freedom to lead. I have always wanted to work for Cielo/Pinstripe. For years I networked and dripped on my contacts there. Always at the top of the Bakers Dozen and everyone only has good things to say. I met Sue at a convention and she graciously connected with me on LI. As I had reached the upward limit at a former employer I reached out to Sue and she connected me with her people and a week later I had an offer. It's amazing how the stars align sometimes. That's a great thing about Cielo, when they're ready to move they don't slow down they GO! From the first day everything was really good. Great peers, an excellent cleint, awesome training and a boss who has an incredible talent of drawing the best of people. I ended up reporting to 3 different people over 18 months and all thee are top notch industry professionals who lifted my personal level of engagement and performance. They gave me the opportunity to participate in the sales cycle and to be a leader in the Diversity and Inclusion initiative. My development was awesome! Most importantly I was trusted to lead and run my business. I never felt the heavy hand of micromanagement and was given the freedom to build a team that exceeded my own expectations. I felt I was a trusted business leader and that there was more leash available than I needed to run the business. Cielo has an amazing vision of the future and I have no doubt that the future is bright for this great company. The best thing about my time at Cielo was my peers. We had a group of about 10 Directors who all became incredibly supportive of each other. The friendship around the water cooler will be my most cherished memory. Boy, I miss that now! As often happens things change, in my case I had a client transition, and while I think there might have been an opportunity to stay that wasn't really clearly presented. I hold no hard feelings there. I left Cielo better than I came and I hope that I added a bit to Cielo in return. I love this company, I believe in Sue, and you never know, stars align sometimes. #Philativity

Cons

Limited to one expense report a month stinks so bad! Performance forecasting can be a bit challenging sometimes, I don't think i'm supposed to name the tool but if you know...you know.

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Cielo Response
8y
Thanks so much for adding your voice to the dialogue. This is Sue Marks, and I’m so happy we connected on LinkedIn after we met at the Conference. I'm thrilled to hear you had such a positive experience with Cielo - it's rewarding to me to read that you had the opportunity to lead without boundaries, to engage in our D&I initiatives and to grow in your career. It’s exactly the kind of experience I wish for each and every Cielo associate around the world. And while I know there are always ways we can improve, if we surface those issues and address them together, authentically, openly and honestly, we’ll always be that special place we are today. We will certainly "keep on keeping on" and it's the relationships that you mentioned that will keep Cielo at the top. We have the right people, the right teams, the right plan and I know the best is yet to come! Thank you again for your enthusiasm and feedback. I wish you the best in your career and who knows? Maybe the stars will align and our paths will cross again someday #philosophy #sueisms.
1.0
Mar 28, 2018

Toxic

Recommend
CEO approval
Business Outlook

Pros

I worked remote, work was understanding for doctor’s appointments, etc. salary is low, but being remote compensates for it. Good PTO.

Cons

Toxic leader within my team. Have been chastised for using the open door policy. Outright lies told about employees and blindly accepted by HR and employees are not given the opportunity to discuss or defend. Raises within my team are unheard of. Management speaks ill of employees to other employees. Quarterly goals were changed so it was looked like they weren’t met.

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Cielo Response
8y
Hi, this is Ellen Chiesa, VP of Global HR Operations. I would welcome the opportunity to discuss your personal situation. Please feel free to contact me at ellen.chiesa@cielotalent.com or 262-439-1427. Or, if ever you are in the Brookfield office, stop by my office. It's disappointing to hear that you feel your feedback is not heard. I encourage you to reach out to myself or a leader you trust to share your concerns.
3.0
Mar 20, 2018

Senior recruiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work offers great work life balance

Cons

Lack of support from management

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Cielo Response
8y
Hi there. This is Marissa Geist, Managing Director for the Americas. I’m so glad to hear you’ve found balance in your role at Cielo. It is one of the most recognized benefits we offer to our employees. I’m disappointed, however, to hear that you lack support from management. I know this can mean a number of different things, so rather than speculating, I’d love to better understand the situation. If you’d like to discuss in person, please contact me any time. My door’s always open or you can email me – marissa.geist@cielotalent.com. Thank you for sharing your feedback.
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