Cielo reviews

3.6

66% would recommend to a friend

(1,578 total reviews)
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Marissa Geist

67% approve of CEO

51% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Apr 19, 2018
Recommend
CEO approval
Business Outlook

Pros

work-life balance, great technology, great peer relationships and services offered to customers

Cons

not everyone is held to the same standards, lack leadership support when it comes to stakeholder management and temper unreasonable behavior and rudeness.

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Cielo Response
8y
Hi, this is Tara Cassady, Senior Vice President of Client Services. I am disappointed your experience wasn’t more positive. The balance between client demands and employee needs is critically important. I am concerned with some information in your post, and I would welcome the opportunity to discuss your personal situation. Please feel free to contact me at tara.cassady@cielotalent.com or 262-439-1428.
1.0
Apr 12, 2018

The tide has shifted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home/ PTO when needed, flexible hours

Cons

I have been with the company for over 3 years and will little to show for it. Recently, I have reached out to 4 leaders in regards to seeking mentorship opportunities or simply an opportunity to network and connect, sadly I have just been ignored. I am not sure how a company who enforces communication for their clients, so simply just ignores a simple "let's connect" email. Makes no sense, the company has shifted drastically in the past 3 years. When I joined the company, cubies were filled with rows of happy employees, now- there are tons of empty desks and it's disheartening to see so many people overworked and unhappy. The idea of "it's not in the budget to hire more staff is setting this company up for failure. At the end of the day, internal politics aside, the clients are the ones who suffer. With a company who positions themselves as the "client comes first" for this company- this not the case. The client gets lied to in meeting with a bunch of show-stopper sales pitch and then the teams don't deliver, sadly recruiters are the first on the chopping block. Leaders aren't held accountable as they should be. They bark out commands and needs but aren't the ones providing the strategy to overcome. I will most likely resign soon. With a company that had seemed so much to offer, that dream has sadly run its course. I appreciate this platform as it has allowed so many brave voices finally come to light.

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Cielo Response
8y
This is Tara Cassady, Senior Vice President of Americas Client Services. You’ve shared some concerning feedback. The only way I can help rectify the situation and make it better going forward, though, is if you come talk to me or another leader you trust. I mean it. Call me (262-439-1428), send me an email at tara.cassady@cielotalent.com, walk into my office – let’s chat in whichever format you are most comfortable.
4.0
Apr 6, 2018

Happy with the place

Recommend
CEO approval
Business Outlook

Pros

Independece, great environment, strong client focus

Cons

Ocasionally very reactive, lots of learning on the job

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Cielo Response
8y
Hello, this is Christian Scandella, SVP for Latin America. I'm glad to read that you enjoy our work environment, and our client focus. That is what separates us from the competition, and employees that also believe it will only make us better. Thank you for mentioning improvement opportunities as well. If you'd like to discuss them further, please feel free to reach out to me in person, or email me at christian.scandella@cielotalent.com. Thank you for sharing your feedback!
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Glassdoor has 1,934 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.