Cielo reviews

3.6

67% would recommend to a friend

(1,577 total reviews)
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Marissa Geist

68% approve of CEO

52% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Jan 27, 2017
Recommend
CEO approval
Business Outlook

Pros

working from home is great and I dont like driving in ever

Cons

very demanding schedule and metrics will little or no appreciation. middle mgmt is not properly trained or they do not have mgmt exp. applicable client training is lacking on new accounts

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Cielo Response
9y
Thank you for sharing your honest feedback with us. We understand it can be difficult to reach out to management with concerns like those you’ve expressed, but if there is a leader that you trust, we strongly recommend that you reach out and share your concerns with him/her. We truly believe our recruiters are our best asset and what makes Cielo so special and want each employee to have a great experience and feel we are dedicated to their professional development.
1.0
Oct 18, 2023

Complete Disaster

Recommend
CEO approval
Business Outlook

Pros

None if you work outside of the US.

Cons

The leadership team are are inward thinking people who believe just repeating the manta of "we are the best" is a strategy. Very little understanding outside of the US Pension is statutory minimum

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Cielo Response
2y
Hello, this is Sally Hunter, EVP - Commercial Markets. As someone who has been with the business for more than 6 years, I'm sad to read you are feeling this way about your time here. As a global organisation it's important we are functioning in a way that is successful for all our regions and we recognise we have more work to do to ensure a sense of belonging at the regional level. I appreciate you providing this feedback and if you're comfortable connecting directly I believe us talking through your personal experience would really help me understand and take action. Would you be comfortable connecting with me directly? You can reach me at Sally.Hunter@cielotalent.com, and I just want to clarify that anything you do share will be kept confidential. Thank you for all you have done as we continue to evolve and imagine better.
1.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote Work. Unlimited PTO. That's it.

Cons

No training. They amp up teams and then after 6-8 months cut everyone and add the extra work onto existing employees. Benefits are crap. The executive leadership team does not have anyone's best interest at heart, and if you haven't been working there for 5+ years you are not important to them. There are great leaders, but they are overlooked to promote those because they know people. I would never recommend this company to a single person I know.

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Cielo Response
2y
Hi, this is Marissa Geist, CEO. Your review certainly caught my attention as the person who has taken over for the founder. I can see you have not had a positive experience while at Cielo, and I hope you are taking advantage of the transition services and separation benefits we provided to find your next opportunity. With literally hundreds of opportunities for internal mobility each year, I am sorry you weren’t able to tap into another opportunity that better suited your talent. Although I don’t know each employee personally, please know that decisions to reduce staff or transform the organization are made with great deliberation and intention, not to line pockets. If you want to talk more, please reach out to me directly at Marissa.Geist@cielotalent.com.
Viewing 121 - 123 of 1,577 Reviews

Glassdoor has 1,930 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.