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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      67% would recommend to a friend

      (1,573 total reviews)
      avatar

      Marissa Geist

      68% approve of CEO

      53% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.1

      Career opportunities

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 11, 2019

      Not the place for remote employees - if you're not in Brookfield, you're not in with the clique

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home; cutting edge technology

      Cons

      it's like an adult version of Mean Girls, very cliquey, favorites are OBVIOUS and there is not a level playing field. Sales team offers near impossible guarantees and SLAs that recruitment team can barely meet.

      avatar
      Cielo Response
      6y
      Hi, this is Tara Cassady EVP of Client Services for the Americas. I see that you’re already left the organization, and I hope that you took the opportunity before you left to talk about your experience with a leader or with a member of the People and Culture team. Feedback like this is really hard to respond to without understanding the specifics that caused you to feel this way. If you did speak with someone, I assure you that we don’t take comments like this lightly, and will take action to address your concerns. With respect to your comments about the guarantees we make in the sales process, we offer custom solutions to our clients, and we’re guided by parameters that ensure we don’t overpromise. We attract and hire smart people who work hard expect a lot of each other, and we do our best to balance each team’s workload to ensure we can continuously deliver service excellence at a manageable pace for our people. I’d appreciate the opportunity to hear more about your personal experience with Cielo. Please reach out to me at tara.cassady@cielotalent.com or 262-439-1428.
      1.0
      Sep 4, 2019

      Run. Run far and fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laptop. Decent PTO. Can work remote

      Cons

      Everything else that could be thought of. What should say the most about working here? I had a death in my immediate family. I had to log on to do my timesheet and saw that projects were being assigned to me being due just a few days later - before we even knew when the funeral was. I was pressured into returning to work before I was ready (the day after the funeral of a parent) because of the projects and will ALWAYS dearly regret putting my work ahead of my family and my personal well-being. I had PTO to use and felt pressured to return before I was ready.

      avatar
      Cielo Response
      6y
      Sue Marks here, and I’m incredibly sorry for your loss. The experience you shared is unacceptable and in fact I don’t have the right words to address this post. We anchor on the expectation of our people being humans first and foremost, and no one deserves to be treated in the way you describe. Staying anonymous will not resolve your situation – please reach out to me so I can better understand and help find a solution. I’m sorry that this happened, and would like to learn more so we can prevent it from happening in the future. Contact me any time at 262-754-5054, sue.marks@cielotalent.com or stop by my office on the 4th floor.
      1.0
      Nov 28, 2018

      Bad company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people are lovely who work there

      Cons

      Management have no idea what they’re doing and some are actually terrible at their jobs. I witnessed bullying while I worked there on numerous occasions and it isn’t acknowledged. It states in contracts that you’re not allowed to discuss pay rates with colleagues but people do and I found that people doing the exact same job are on completely different salaries - mentioned this to managers and they don’t want to know. The pay aspect is actually ridiculous there are people that had been there for years in the role and was on thousands less than others. Management is horrific and I would not recommend this company to anyone. The hours are so long and you are over worked and underpaid. Bonus scheme only applies to managers when they do nothing.

      avatar
      Cielo Response
      7y
      Hi this is Jennie Emerson, SVP of People and Culture for EMEA & APAC. I’m disappointed to read your comments about your experience in the Manchester office. I can assure that we do not tolerate bullying under any circumstances, and I hope you’ll consider connecting with me personally to elaborate on your feedback. My email is jennie.emerson@cielotalent.com.
      Viewing 85 - 87 of 1,573 Reviews
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      Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.