Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great culture and company in general" ((in 107 reviews)); "Great people and experience that will set you apart" ((in 86 reviews)); "Work life balance is good" ((in 80 reviews)); "Work From home and flexible" ((in 74 reviews)); "Good benefits; Work" ((in 68 reviews))

What are the cons of working at Cielo according to real employee reviews?

"Additionally, with many roles shifting overseas, and constant layoffs, it can feel uncertain for employees who are hoping to grow within the company." ((in 55 reviews)); "Weak Leadership Cielo started off as a great company with healthy work environment when they built their Manila site." ((in 40 reviews)); "It offered a low salary" ((in 39 reviews)); "Lack of training" ((in 28 reviews)); "No bonuses anymore." ((in 26 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

Compare reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 11, 2025

Best place to work

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Growth and learning opportunities Good Attrition ratio Work life balance Decent Pay

Cons

Still growing in India market

Cielo Response

8mo

Hi, this is Cherice Schmidt, EVP of Client Delivery. Thank you for sharing your experience at Cielo! It's fantastic to hear that you're finding opportunities for growth and learning while maintaining a healthy work-life balance. Your feedback about our retention rates and compensation is particularly meaningful as we continue building our presence in India. We see our growth in the Indian market as an exciting opportunity to create even more possibilities for our teams and to strengthen our global capabilities. If you'd like to discuss your career journey or share more thoughts about your experience, please feel free to reach out to me at Cherice.Schmidt@cielotalent.com

3.0

Jul 6, 2025

Good for Freshers

Talent administrator & coordinator

Recommend

CEO approval

Business Outlook

Pros

Great team, delivery leads, good mates and good for freshers

Cons

This company has no room for growth

Cielo Response

10mo

Hi, this is Marita Hazeldene, VP of Client Services. Thank you for sharing your journey with us. I'm delighted to hear about your positive experiences with your team, especially as a recent graduate. Those meaningful connections are an important part of Cielo’s workplace culture. Career growth should be accessible, transparent, and tailored to individual aspirations. We're committed to creating clear pathways for everyone to advance and thrive here from Cielo University to Cielo Academy – I encourage you to explore the opportunities available. Would you be willing to share more specific examples about your experiences with equal opportunity and leadership support? Your insights would be incredibly valuable as we continue enhancing our development programs. You can reach me at Marita.Hazeldene@cielotalent.com. We're on this journey together, and your voice help us as work to build development opportunities that reflect our shared values and help everyone succeed.

5.0

Jul 2, 2025

Returning After 15 Years—Why Cielo Is a Great Place to Grow Your Career

Vice president

Recommend

CEO approval

Business Outlook

Pros

If you're considering a role at Cielo, I can confidently say it’s a fantastic place to work. I recently returned after 15 years away and have been genuinely impressed by how much the company has evolved—both in scale and in the thoughtful way it supports its people. The onboarding experience has been outstanding. My 30/60/90-day plan was clearly structured, allowing me to quickly ramp up on Cielo’s services, culture, and systems. From the very beginning, I felt welcomed, valued, and set up for success. What truly sets Cielo apart is its culture. It’s open, inclusive, and dedicated to supporting both professional and personal development. There’s a clear investment in employees, and the leadership team cultivates an environment where people can grow, contribute meaningfully, and do their best work. Nearly three months in, I’m confident I made the right decision to return. If you're looking for a company that’s innovative, people-focused, and committed to growth and development, Cielo is an excellent choice.

Cons

No cons to share at this time

Cielo Response

10mo

Hello, this is Molly Thiel, Chief Operating Officer at Cielo. I wanted to thank you for sharing such meaningful feedback about your experience with us. Having you return to Cielo after 15 years speaks volumes. It's wonderful to hear how our investments in culture, employee development, and onboarding have enhanced your experience. We're committed to creating an environment where every team member can thrive, and your feedback confirms we're moving in the right direction. Your recognition of our leadership team and people-first approach is deeply appreciated. Thank you for choosing Cielo again, we're excited to continue supporting your career growth and success with us!

Viewing 85 - 87 of 1,573 Reviews

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