Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great culture and company in general" ((in 107 reviews)); "Great people and experience that will set you apart" ((in 86 reviews)); "Work life balance is good" ((in 80 reviews)); "Work From home and flexible" ((in 74 reviews)); "Good benefits; Work" ((in 68 reviews))

What are the cons of working at Cielo according to real employee reviews?

"Additionally, with many roles shifting overseas, and constant layoffs, it can feel uncertain for employees who are hoping to grow within the company." ((in 55 reviews)); "Weak Leadership Cielo started off as a great company with healthy work environment when they built their Manila site." ((in 40 reviews)); "It offered a low salary" ((in 39 reviews)); "Lack of training" ((in 28 reviews)); "No bonuses anymore." ((in 26 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 15, 2025

Company Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

25 Days annual leave for global arrangement remote / hybrid working model

Cons

restructure / laid off not people oriented politics game in Asia

Cielo Response

10mo

Hi this is Jen Mattocks, SVP – Strategic Accounts. Thank you for taking the time to share your candid feedback. I’m disappointed to hear that your experience didn't reflect our commitment of leading with a people-first approach. While I cannot specifically address your reference in APAC without more context, I'm keen to understand your personal experience in more detail. I'd welcome the opportunity to have a confidential conversation about your concerns. This feedback provides us with an opportunity to reflect on our practices and ensure we're truly living our values across all regions. Please feel free to reach out directly at Jen.Mattocks@cielotalent.com. Our growth as an organization depends on hearing these perspectives, even when they're challenging.

1.0

Jul 13, 2025

Frustrating offboarding process.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with great Delivery leads.

Cons

If only I am allowed to use unsensored words to describe your offboarding process, the rainbow itself would be ashamed how colorful they'd be. The company strive to project a healthy environment until you decide to leave them. The worst experience I had was with their IT team in the Philippines, that would not even bother to respond to your emails, I HAD TO BEG just to get a response from them.

Cielo Response

10mo

Hello this is Alyssa Schuler, Director of Talent Management. Thank you for taking the time to share your feedback about your experience with us. I'm concerned about your comments regarding our offboarding process and would like to better understand what happened in your situation. While anonymous platforms like Glassdoor provide valuable insights, they sometimes make it challenging to fully understand individual experiences and circumstances. We take all feedback seriously and would welcome the opportunity to have a confidential conversation about your time with us, including any specific challenges you faced with our IT team in the Philippines. If you're comfortable doing so, please reach out to me directly at Alyssa.Schuler@cielotalent.com so we can discuss your experience in more detail.

1.0

Jul 12, 2025

Good whilst it lasted

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Some great people and great clients. Flexibility with hours. Although you work long hours you have some flexibility if needed.

Cons

Unstable, too many lay-offs. Even good performers get let go to cost cut. I heard many empty promises whilst with the company regarding career development and growth in my region. No respect for time zones or time, I was on global accounts so needed to work to suit NA. A lot of internal politics, who you befriend is important if you want to survive this company.

Cielo Response

10mo

Hi, this is Jen Santoleri, SVP of Client Services. Thank you for acknowledging the positive team network you experienced while working at Cielo. Our industry operates with significant client-driven demands, which can directly impact our operational decisions and team structures. Each team makes these decisions independently based on their specific business needs and, while I cannot comment on your personal experience, we recognize how this can directly impact our people. Your comment about time zones is valid, and I understand it can be challenging to navigate when we work as a global team. This is something we've identified and are actively implementing improvements to address this. If you're willing, we'd appreciate the opportunity to learn more from your experience. You can reach me at Jennifer.Santoleri@cielotalent.com.

Viewing 82 - 84 of 1,573 Reviews

Jobs at Cielo

Bilingual Senior Recruiter

Buenos Aires

View job

Cielo

Cielo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company Environment

Frustrating offboarding process.

Good whilst it lasted

Jobs at Cielo

Cielo reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Cielo

Cielo reviews FAQs