Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Nov 12, 2025

Low Salary

Recommend
CEO approval
Business Outlook

Pros

My manager is amazing but no growth opportunities.

Cons

Low Salary, No Growth Opportunities, No Bonus

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Cielo Response
4mo
Hi, this is Jason Roberts, SVP – Technology & Analytics. Thank you for sharing your experience at Cielo. I'm glad to hear you had a positive relationship with your manager - strong leadership is something we value greatly. I appreciate your candid feedback about compensation, growth opportunities, and bonus structure. While I cannot speak to specific situations, we regularly review our total compensation packages to ensure market competitiveness. We've also recently made changes to our bonus structure to create more consistent and equitable opportunities for recognition across the organization. If you'd like to share more specific feedback about your experience with career development and compensation at Cielo, I welcome you to reach out to me directly at Jason.Roberts@cielotalent.com.
4.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

good training ground for recruitent process; We rccive good pay and benefits.

Cons

This company was a great place for me to build a long-term career and eventually retire, but after the pandemic, it became somewhat unstable, leading to layoffs.

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Cielo Response
6mo
Hi, this is Cassie Pike, EVP – Client Partnerships. Thank you for sharing your experience from your 5 years with Cielo. I'm glad to hear that you valued our training programs and benefits package. We take pride in developing our people and ensuring competitive compensation. I understand your concerns about the organizational changes following the pandemic. Like many companies, we had to make difficult decisions to ensure long-term sustainability. While change can be challenging, we remain committed to supporting our people and maintaining a stable work environment as we continue to grow and adapt to market conditions. If you'd like to share more specific feedback about your experience, please feel free to reach out to me directly at Cassie.Pike@cielotalent.com.
3.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance and PTO

Cons

Management could be better, I was skipped multiple times for a promotion - employees hired later than I was got promoted 1-2 levels even when I kept complying with 4 different manager's IDPs, 4 different conversations and always "exceeded expectations" or "met expectations" nevertheless skipped.

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Cielo Response
6mo
Hi, this is Cherice Schmidt, EVP – Client Delivery. Thank you for taking the time to share your experience during your 3 years with Cielo. I'm glad you appreciated our work-life balance and PTO benefits. I hear your frustration regarding career progression, particularly given your consistent performance and commitment to following your IDPs. While I cannot speak to specific promotion decisions, I want to acknowledge that your experience wasn't aligned with our goal of providing clear, merit-based career advancement opportunities. We strive to ensure all promotion decisions are fair and based on demonstrated capabilities and business needs. If you'd like to share more specific details about your experience, I welcome you to reach out to me directly at Cherice.Schmidt@cielotalent.com. Your insights can help us improve our career development processes.
Viewing 49 - 51 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.