Oct 31, 2025
Cielo Response
6moHi, this is Cherice Schmidt, EVP – Client Delivery. Thank you for taking the time to share your experience during your 3 years with Cielo. I'm glad you appreciated our work-life balance and PTO benefits.
I hear your frustration regarding career progression, particularly given your consistent performance and commitment to following your IDPs. While I cannot speak to specific promotion decisions, I want to acknowledge that your experience wasn't aligned with our goal of providing clear, merit-based career advancement opportunities. We strive to ensure all promotion decisions are fair and based on demonstrated capabilities and business needs.
If you'd like to share more specific details about your experience, I welcome you to reach out to me directly at Cherice.Schmidt@cielotalent.com. Your insights can help us improve our career development processes.