Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Nov 19, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Annual leave - often give Xmas and ‘you’ days off throughout the year not out of your annual leave. Also get birthday and anniversary off

Cons

Often tight deadlines, training isn’t always the best but support will be given

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Cielo Response
4mo
Hi, this is Jason Roberts, SVP – Technology & Analytics. Thank you for sharing your experience at Cielo. I'm glad you appreciate our time-off benefits – we believe these special days help create a positive work-life balance and show our appreciation for our team members. I value your candid feedback about deadlines and training opportunities. While we strive to maintain high standards in meeting client needs, we're also committed to providing comprehensive training and support. We're currently working on enhancing our training programs to better serve our teams. I encourage you to discuss specific training needs with your leader, and you're also welcome to reach out to me directly at Jason.Roberts@cielotalent.com with any suggestions for improvement.
2.0
Nov 14, 2025

Ongoing layoffs

Recommend
CEO approval
Business Outlook

Pros

The main benefit was working remotely. Benefits were good.

Cons

Leadership was only in it for themselves. The number of layoffs while I was there and the lack of new business made it evident they won't be around much longer in the US RPO space.

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Cielo Response
4mo
Hi, this is Leslie Stroope, Chief Administrative Officer. Thank you for sharing your feedback. I'm glad you value our remote work flexibility and benefits package. I want to address your concerns about organizational stability directly. While the market has presented challenges, we remain committed to our people and our future in the industry. We take decisions affecting our workforce very seriously, understanding the significant impact on individuals and families. Regarding team engagement in our remote environment, this is valuable feedback. We're continuously exploring ways to foster meaningful connections across our virtual teams. I welcome specific suggestions about how we can better support engagement within your team. Please feel free to reach out to me directly at Leslie.Stroope@cielotalent.com to discuss your thoughts further.
3.0
Nov 13, 2025

Lovely people, indifferent company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues and immediate management are friendly, chatty and nice to be around. Largely WFH, one day in office per fortnight. Good work/life balance.

Cons

Low pay, company higher ups in US seem to be neglecting UK operations in favour of cheaper countries. Very few advancement opportunities.

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Cielo Response
4mo
Hi, this is Phil Wheeler, EVP – Transformation & Operational Effectiveness. Thank you for sharing your experience at Cielo. I'm pleased to hear you value your colleagues, immediate management, and the flexibility of our hybrid work model. I appreciate your candid feedback about compensation and UK operations. As a global organization, we're committed to maintaining competitive compensation across all regions and ensuring equitable opportunities for growth across our entire network. We regularly review our market positioning and advancement opportunities in all locations, including the UK, which remains a key market for us. I would welcome the opportunity to better understand your specific concerns about career advancement and regional operations. Please feel free to reach out to me directly at Phil.Wheeler@cielotalent.com.
Viewing 46 - 48 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.