Cielo reviews

Hi, this is Cherice Schmidt, EVP – Client Services. Thank you for sharing your feedback about your time at Cielo. I appreciate you highlighting our remote work environment, team diversity, and competitive compensation package – these are important aspects of our employee value proposition that we work hard to maintain. I understand your concerns about the variability of experiences across client teams and the impact of organizational changes. As a global organization, we continuously work to standardize our delivery approach while allowing for necessary client customization. We recognize that organizational changes and restructuring can create uncertainty, and we strive to manage these transitions with transparency and care for our people. If you'd like to share any specific suggestions about how we could better support consistency across client teams or manage organizational changes, I welcome you to reach out to me at Cherice.Schmidt@cielotalent.com.

Hi, this is Tanya Derrick, SVP – Client Services. Thank you for sharing your feedback about your time at Cielo. I'm glad to hear you had a positive experience with your manager, as supportive leadership is crucial to our culture. Regarding your concerns about compensation and bonuses, I want to acknowledge that we did transition from a quarterly to an annual bonus structure to create a more equitable and consistent approach across the organization. I understand this change, along with workload concerns, has impacted how our people feel about their total compensation. Your feedback about organizational changes and their impact on continuity is valuable. We recognize that managing workforce changes while maintaining operational excellence & transparent communication is crucial, and your insights about this balance will help inform our approach moving forward. If you'd like to share any additional specific feedback about your experience, I welcome you to reach out to me at Tanya.Derrick@cielotalent.com.