Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote, good working place for upskilling

Cons

Low compensation, performance bonus are not being given in some quarters, and salary increase is not competitive

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Cielo Response
1mo
Hi, this is Jason Roberts, SVP – Technology & Analytics. Thank you for sharing your feedback about your five-year journey with Cielo. I'm pleased to hear that you valued our remote work environment and the opportunities for skill development – these are important aspects of our employee value proposition. Regarding your concerns about compensation and bonuses, I want to explain that we recently transitioned from a quarterly to an annual bonus structure. This change was implemented to create a more equitable and consistent approach across the organization, allowing us to better align recognition with overall company performance. We understand that these changes, along with concerns about salary competitiveness, impact how our people feel about their total compensation. If you'd like to share any additional thoughts about your experience at Cielo, particularly regarding compensation and career development, please feel free to reach out to me at Jason.Roberts@cielotalent.com.
5.0
Jan 11, 2026

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to work with different mindset of people

Cons

None as of now and hoping to have no more either

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Cielo Response
2mo
Hi there, this is Tara Cassady, Chief Revenue Officer. Thank you for sharing such positive feedback about your experience at Cielo! I'm delighted to hear that you value the diversity of thought and perspectives within our teams. This is exactly the kind of inclusive environment we strive to create, where different mindsets come together to drive innovation and success. Your optimistic outlook and positive experience reflect the collaborative culture we work hard to maintain. I’ve enjoyed it for almost 18 years, and I’m proud of how Cielo continues to ensure it remains a great place to work for people globally. If ever you'd like to share any additional thoughts about your experience at Cielo, please feel free to reach out to me at Tara.Cassady@cielotalent.com.
2.0
Jan 5, 2026

Needs improvement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can only think of one, remote work.

Cons

I wanted to share some honest feedback based on my experience here, with the intention of being transparent and constructive. While there are some positives, the work environment can feel challenging at times. There can be a sense that relationships with managers and visibility play a significant role in how employees are treated, and when you’re not part of a close inner circle, it can feel discouraging. In some cases, management can come across as more reactive than proactive, and ideas from frontline employees don’t always feel heard or valued. This is difficult for me because I take a lot of pride in my work. I am a dependable employee, consistently meet my goals, maintain strong relationships with my hiring managers, and regularly receive positive feedback and reviews. I genuinely care about doing a good job and contributing to the team’s success. I also want to clarify that I am not a disgruntled employee. I have worked in corporate environments and understand the need for flexibility, adaptability, and learning quickly in a fast-paced setting. However, everyone has limits, especially when it comes to feeling treated unfairly or seeing limited opportunities for growth. One concern I’ve noticed is the lack of transparency and availability around internal movement. Many internal roles are not posted, and opportunities often seem to depend on who you know rather than a clear, accessible process. Additionally, with many roles shifting overseas, and constant layoffs, it can feel uncertain for employees who are hoping to grow within the company. I believe this could be a great place to work, and that’s why I felt it was important to share this perspective. My hope is that this feedback can help support positive change and create a more inclusive, stable, and motivating environment for everyone. Thank you for taking the time to read this.

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Cielo Response
4mo
Hi, this is Molly Thiel, Chief Operating Officer. Thank you for taking the time to share such thoughtful and constructive feedback. I appreciate your commitment to Cielo and your desire to help us create positive change. Your insights about leadership development and internal mobility are valuable – we're actively working to enhance our manager training programs and create more transparent career pathways. I would welcome the opportunity to learn more about your specific experiences and suggestions. Please reach out to me directly at Molly.Thiel@cielotalent.com to continue this important conversation. Thank you for your dedication to making Cielo an even better place to work.
Viewing 37 - 39 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.