Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great people and experience that will set you apart" ((in 98 reviews)); "Work life balance is good" ((in 80 reviews)); "Great Flexibility to work from home and have a flexed schedule" ((in 79 reviews)); "Good benefits; Work" ((in 68 reviews)); "Unlimited PTO with FTE positions." ((in 36 reviews))

What are the cons of working at Cielo according to real employee reviews?

"frequent layoffs justified by financial losses and contracts adjustments BUT they are still hiring people in countries where the workforce is cheaper to replace people laid off." ((in 55 reviews)); "Weak Leadership Cielo started off as a great company with healthy work environment when they built their Manila site." ((in 43 reviews)); "Tenured employee has low salary rather than new employee" ((in 41 reviews)); "Managers do not always have the best management skills." ((in 31 reviews)); "applicable client training is lacking on new accounts" ((in 29 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 5, 2026

Low Salary

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Good managers, and fixed schedule

Cons

Low salary, and benefits. Bonus not guaranteed

Cielo Response

1mo

Hi, this is Jason Roberts, SVP – Technology & Analytics. Thank you for sharing your feedback about your time at Cielo. I'm pleased to hear you had positive experiences with our management team and appreciated the structured scheduling – these are important aspects of creating a stable work environment. I understand your concerns regarding compensation, benefits, and bonus structure. As you may be aware, we recently transitioned to an annual bonus structure to create a more equitable and consistent approach across the organization While we strive to offer competitive total rewards packages, we appreciate this candid feedback about compensation and benefits, which helps inform our ongoing evaluations of our rewards programs. If you'd like to share any additional thoughts about your experience at Cielo, please feel free to reach out to me at Jason.Roberts@cielotalent.com.

4.0

Feb 4, 2026

Decent RPO

Senior recruiter

Recommend

CEO approval

Business Outlook

Pros

A decent RPO, takes care of their employees and has solid work laid out.

Cons

Business communication is not straight forward and needs to be clearer.

3.0

Feb 2, 2026

good work life balance.. but less growth

Specialized talent administrator and coordinator

Recommend

CEO approval

Business Outlook

Pros

Pros If you want to join a company with a good culture and good work. Life balance so I would recommend this company to you. good helath benefits

Cons

Less compensation Less growth 2% appraisal super less.. working hard for a year then we get 2% .. atleast minimum 10 percent. When I joined cielo, my friends salary was less than me, but now their salary is much more than me. The reason is LESS GROWTH here.

Cielo Response

2mo

Hello, this is Manish Ahuja. Thank you for taking the time to share your detailed feedback and for your three years of dedication to Cielo. I'm pleased to hear that you value our company culture, work-life balance, and health benefits – these are important aspects of our employee value proposition. I understand your concerns regarding compensation, particularly about the annual appraisal percentage and growth opportunities in our India operations. Your feedback about competitive market rates and the comparison to peer compensation is valuable input. We regularly review our compensation structure to ensure we remain competitive in all our markets, and your specific feedback about the Indian market will be carefully considered in our ongoing evaluations. I encourage you to work with your leader to create an Individual Development Plan (IDP) that can help map out your career aspirations and growth opportunities within Cielo. Additionally, I welcome the opportunity to discuss your specific situation and concerns about compensation in more detail. Please feel free to reach out to me directly at Manish.Ahuja@cielotalent.com to discuss this further.

Viewing 31 - 33 of 1,573 Reviews

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Cielo

Cielo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low Salary

Decent RPO

good work life balance.. but less growth

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