Cielo reviews

Hello, this is Molly Thiel, Chief Administrative Officer. I appreciate that there is a lot to unpack here in your comments and I will do my best to address them with full transparency. As with any messaging that we put out to the business, if there are any changes that may impact your or your team we will communicate this appropriately to ensure our people's wellbeing comes first. Your concerns about compensation, growth opportunities, and bonuses are valid, and we acknowledge that there is room for improvement. I want to assure you that we review our compensation and promotion policies to ensure they align with industry standards and recognize the hard work and dedication of our team members. While bonuses may have been impacted by broader company performance, and external factors out of our control. we're actively working to ensure fair and timely distribution. Travel is a necessary part of running a global business and will always have a place at some level. However, your points are valid in that we do need to balance visibility in the market with economic factors. Our travel budgets have been significantly reduced and are focused on required travel for purposes of specific needs such as moving to new locations. The slowness in the global economy has challenged us with navigating running regular business operations with adjusting to market conditions. We do remain committed to working that balance and ensuring our teams have the best possible experience at Cielo. Your feedback serves as a valuable reminder that there is always room for improvement, if you have any further comments, please don't hesitate to reach out to me at Molly.Thiel@cielotalent.com. Thank you.

Hi, this is Tanya Derrick, SVP - Client Services. Thank you for taking the time to share your feedback about your experience at Cielo. I understand that we all react and adapt to changes within the organization differently, and this can be a difficult time for some. I want to assure you that this decision was driven by the growing demand for our services in these regions, and not as a replacement for our valued employees in the US. We also recognize that team dynamics and leadership play a significant role in shaping each of our own experiences at work, and will always encourage open communication and collaboration between team members and leaders to ensure a positive and supportive environment for everyone. If you have any further concerns or suggestions, I would be more than happy to discuss them with you. You can reach me at Tanya.Derrick@cielotalent.com or through Teams. Thank you again for sharing your thoughts, please know we appreciate all the time, energy and commitment you put into to your role.