Cielo reviews

3.6

67% would recommend to a friend

(1,578 total reviews)
avatar

Marissa Geist

68% approve of CEO

52% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Apr 24, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Employee recognition, great internal development opportunities, fantastic people to work with, and great leadership. Flexible work-life balance.

Cons

No cons at the moment

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Cielo Response
1y
Hi there, this is Bryan Krastins, VP – Client Services. Thank you for taking the time to write such a positive review about your experience working with us. It's always great to hear that our employees are happy and satisfied with their time at Cielo. I'm also glad to hear that you appreciate our newly launched employee recognition program. This aims to ensure that our team members, regardless of their tenure, feel acknowledged and valued. Thank you once again for your kind words.
3.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great flexibility, work from home

Cons

Low pay, terrible benefits, haven’t received a full bonus in years (all perf reviews have been EXCEEDS), meager yearly raise, no stability after 6 years-Cielo has had 6 rounds of RIFS since 2020.

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Cielo Response
2y
Hi, this is Greg Summers, Chief Client Officer. It’s disheartening to read a longstanding employee like yourself is feeling this way, having been with us for more than 6 years. I want to assure you that we value your contributions to Cielo and continue to commit to creating opportunities for professional development through dedicated leadership training, and most recently the Spark Hub from the Talent Development team, with various resources specific to all the roles we have here. Our priority during these times has been to retain our top talent, doing everything we can to support our employees while being as transparent as possible about any changes. I also want to assure you that while we may not have been able to provide the full bonus amounts in recent years, unlike many of our competitors, we have made efforts to recognize and appreciate our employees in other ways for example our annual Global Day Away to paid Birthdays and Cielo-versaries. I understand I cannot address everything in detail here but please feel free to reach out to me directly at Greg.Summers@cielotalent.com or any member of the leadership team. I appreciate your commitment and look forward to working together to address your concerns and improve your experience with us.
5.0
Apr 18, 2024

A Great Company - A Tough Economy

Recommend
CEO approval
Business Outlook

Pros

Tech forward - People centric - Inclusive. In better economic times, plenty of opportunities and support to advance your career. I was impacted in a recent round of layoffs, and when that happens, the best that you can hope for is to be exited with grace. Cielo delivered. Their People and Culture team was a wonderful support, and answered any/all questions I had quickly and thoroughly. I received a severance that was calculated based on my time with the company, and that payment and my final check came in a timely manner.

Cons

Tough economic times are impacting companies that specialize in Talent Acquisition. Cielo, like many others, has had to adjust and balance their workforce resulting in layoffs.

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Cielo Response
2y
Hello, this is Marissa Geist, CEO. I wanted to take a moment to express my gratitude for your contributions to Cielo during your time with us. It is rewarding to hear that you felt supported and valued during your tenure. Our People & Culture team works tirelessly to ensure that every employee is treated with respect and dignity, especially during times of transition. I am pleased to hear that they were able to provide you with the support you needed. Transparency is a core value at Cielo, and we are committed to keeping employees informed about their employment outlook. We will continue to provide updates to help all our people better understand the direction of the organization. If there is anything we can do to assist you in your career transition, please do not hesitate to reach out. Once again, thank you for your experience, skills and relationships built here at Cielo, I hope these have set you up for success in wherever your career takes you next. Thank you!
Viewing 301 - 303 of 1,578 Reviews

Glassdoor has 1,931 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.