Cielo reviews

3.6

67% would recommend to a friend

(1,578 total reviews)
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Marissa Geist

68% approve of CEO

52% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Apr 30, 2024

Make sure to read all the reviews before joining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home, I guess

Cons

PLEASE, PLEASE, PLEASE make sure to read through all the reviews before giving up a job to join Cielo. This company will chew you up and spit you out in a heartbeat. Low salary, non existent bonuses now (but only for us lowly workers, of course), and they try to make it up to you with 'Cielo-versay' and 'Global Away Day'. What this doesn't take in to account is the extra workload being piled on, to the point you can't ever enjoy your time off anyway. After being there just over 2 years, I wasn't even given the courtesy of an exit interview, so much for being a valued member of the team. Finally, Cielo has more management/VP level employees than anything else now, new names popping up every day. RED FLAG

3.0
Apr 24, 2024

Not a long term cmpany

Recommend
CEO approval
Business Outlook

Pros

Remote position, unlimited PTO, coworkers

Cons

You cant work for this company long term as they lay people off all the time. Top performers are let go to due to clients backing out of contracts. I wanted this to be a company i could retire from but sadly you worry about being let go weekly. I worked on 7 differnt accounts within 2 years because they all sun set. Many many lay offs without any noticed. Management will say everything is fine then let you go the next day, regardless if your a top performer or not. Training is limited, work life blanance is non existing, worried every day you will be let go as they loose clients and restructure teams all the time. I worked on 7 different accounts within 2 years.

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Cielo Response
2y
Hello, this is Cherice Schmidt, EVP – Client Services. Thank you for taking the time to share your feedback about your experience working at Cielo, I appreciate your honesty. I understand the uncertainty caused by what has happened across the organization recently and emphasize that these decisions are never taken lightly. Our leadership team are fully aware of the impact they have on our employees and do everything we can to minimize any negative effects on our valued team members. It would be useful to understand the training areas that you have found to be lacking because it’s important that everyone is provided with the necessary resources and support to succeed in their roles. If you are comfortable, I invite you to have a confidential conversation with myself or your leader about what we can do to ensure your voice is heard and the experience you have here is a more positive one. You can contact me directly at Cherice.Schmidt@cielotalent.com.
4.0
Apr 24, 2024

Decent Company

Recommend
CEO approval
Business Outlook

Pros

Flexibility, Work from home, hybrid mode, culture, people are nice. Career opportunities, global opportunities available. A lot of days off per year and benefits. Relaxed company

Cons

RPOs suffering from post covid economy, salaries are average

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Cielo Response
2y
Hello, this is Marita Hazeldene, VP – Client Services. Thank you for taking the time to share your feedback about your experience at Cielo. It’s wonderful to hear you have found many positives working here, from our inclusive culture to the career and global mobility options for our employees. If there's ever anything else we can do to support you in your professional journey at Cielo, please don't hesitate to reach out via Teams or Marita.Hazeldene@cielotalent.com.
Viewing 298 - 300 of 1,578 Reviews

Glassdoor has 1,931 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.