Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)
avatar

Patrick Pacious

67% approve of CEO

41% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 9, 2019

Be careful at Choice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money is decent, most of the people are nice

Cons

There are some bullies in management. They live to satisfy the senior leaders at any cost, will not stand up for you. They do beat you down, never a thumbs up on the good things you do rather beat you down for every little thing that might not work as they think it should. Not everyone gets equal treatment when it comes to holidays. If you are older and work there you will never go anywhere. There are cliques. Some employees are like children under the stairs, do not get to play the same game as most do.

2.0
Aug 18, 2017

Things are great until they're not

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are fair and in range of market, company events aren't too shabby, and overall general culture is OK.

Cons

Sub-cultures are a factor difficult to control in any organization, but when the sub culture of one of the most influential departments of an organization operates on cattiness and lack of communication it becomes detrimental to employees. HR Directors and business partners have been witnessed openly gossiping about personal matters regarding some employees that have in turn led to the isolation and alienation of these colleagues. Instead of having direct conversations about the issues they have with these individuals, they openly discuss it, allowing others within the office to chime in and form group think opinions. As a result, employees have experienced negative interactions with "in-group" HR department. Whether eye rolls, in-genuine greetings, and unfriendly stares, it has caused some employees to really question the company culture, in which they overtly pride themselves on. Also, this is a company that takes FOREVER to make decisions. There are meetings about the most repetitive information in order for everyone to consistently brainstorm and come to a conclusive decision to be presented to executives. And they wonder why they're lagging behind in this ever changing industry.

avatar
Choice Hotels Response
8y
Thank you for your sharing your thoughts. Your feedback has been shared with executive leadership and immediate action will be taken to investigate your concerns. Although you are no longer an employee, you are encouraged to reach out to our Chief Human Resources Officer directly to share details regarding your experience as we take privacy concerns very seriously.
1.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Cheap Hotel rates for employees.

Cons

HR is pitiful. IT is lost. They keep cleaning house but the old-time rats know where to hide.

avatar
Choice Hotels Response
9y
Thank you for your feedback. We’re happy you like our room benefits, but we also take your other feedback seriously. We will share your review with our HR team and leadership.
Viewing 25 - 27 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.