Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Friendly staff to work for." ((in 24 reviews)); "Best work environment, learning scope" ((in 21 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 8, 2016

Choice Hotels IT Culture

Director of it things

Recommend

CEO approval

Business Outlook

Pros

If you're good and you find yourself working for a trusting manager, you can really make a difference for the company.

Cons

Choice Hotels is an old company and comes with a boatload of bureaucracy and process. If you're a hiring manager, the HR process is tedious and heavy.

Choice Hotels Response

Thank you for taking the time to provide your review. Choice strives to provide a culture that embraces forward thinkers and we are pleased that this atmosphere contributed to your longevity with Choice. We will be sure to share your constructive feedback with our human resources team and leadership.

1.0

May 26, 2015

Used to be a great place to work.....

Technical associate

Recommend

CEO approval

Business Outlook

Pros

relationship based company, work with latest technology, discount on hotels, fun work events, cool and modern work environment

Cons

relationship based company, good ol' boys club, lots of office politics, top heavy, no room for growth in certain departments and roles, lower pay than what is industry standard, weak healthcare benefits and only offer an HSA plan, no tuition reimbursement, stock options only offered at executive level, bonus structure only offered to management and above

3.0

Jan 17, 2013

Not enough focus on hotel needs rather corporate desire. HR and management need training.

Director

Recommend

CEO approval

Business Outlook

Pros

Generally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

Cons

Lacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

Viewing 28 - 30 of 1,123 Reviews

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Jobs at Choice Hotels

Front Office Representative