Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

67% approve of CEO

41% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
May 1, 2018

A company with so much potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company as such is great. Most of the co-workers are easy to work with, the company has ERG groups, toast master and training opportunities. All depends on the team you work with.

Cons

There has been a change in management and the new people are so biased and unprofessional. It is a nightmare working with them. This has resulted in a change in culture.

2.0
Oct 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Worker bees are generally good people, inclusive and diverse culture, flexible schedules and work locations sometimes.

Cons

Shrinking and increasingly expensive benefits, who-you-know career ladder, draconian HR practice. IT management structure has been taken over by yes-men (and women) who make unreasonable and unconditional promises to upper/executive management and then put pressure on subordinates to sacrifice their lives to complete a project in a short deadline. Work/Life Balance suffers greatly. Good employees have been fleeing for years. Very few tenured employees left, much of the tribal knowledge has gone. Downward slide started with the change in CEO years ago and rolled downhill in the business and in IT. That started a domino effect where good management fell and was replaced with bad. Company sacrificed everything on the altar of Stock Price.

1.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people outside of leadership

Cons

Loyalty is to shareholders and Wall Street. Don’t care about associates or franchisees. Expectation is that you will work 24/7. Don’t respect people’s opinions. Want people to shut up, listen and do what they are told. Tout a culture of diversity and inclusion yet most senior leaders are men.

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Choice Hotels Response
6y
Thank you for your time to provide your review. We strive to foster an environment where associates can feel welcome, wanted, and respected. Your comments are valuable to us, and as such, will be reviewed by Human Resources.
Viewing 22 - 24 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.