Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "The people and culture at Choice are great!" ((in 41 reviews)); "Working with really great staff" ((in 27 reviews)); "Friendly work environment." ((in 20 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 51 reviews)); "there was bad management." ((in 48 reviews)); "Low pay and no forward opportunity" ((in 43 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews)); "Low salary and limited scope for growth" ((in 15 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 30, 2012

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great beneftis. Health benefits not as good as used to be, now on a high deductible plan but still good comparitively. Locally work with great people.

Cons

Very top heavy, too many senior level managers. Every year, they cut more employees to outsoarcing and then talk about how great the company is doing in the earnings reports. Just focused on more $$. Often won't spend $$ on systems upgrades or necessities of everyday job function.

3.0

Aug 31, 2012

Great staff, mediocre management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

General good working environment. Middle management and staff are competent and supportive.

Cons

Very short term focused. Senior management is fixated on maximizing personal income during fairly brief tenure. Little investment in the brands.

1.0

Aug 2, 2012

Taken a turn for the worst !

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Cheap hotel rates as an employee 2. People at lower management are general nice and real.

Cons

1. Company has cut alot of the benefits such as gym, food terrance, student class reimbursements and employees stock options. 2. Health care benefits is SUCKS. You pay out of pocket 1st $1,200 (single coverage) $2,400.00 (Family) for deductibles- Company is more concern about savings their pennies. for Senior Mgmnt bonuses. 3. Every November company lays off employees ( Nov. 11 it layoff 90 employees) 4.Human Resources "claims" we are here to help the employees, where actually trying to find ways and methods to save the company more money. 5. Too many self absorb egos at the top. ( such as the star on "Undercover Boss")

Viewing 151 - 153 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide