Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
3.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Management understands work / life balance. This is a franchise sales company, not a hotel company however there remains opportunity in the industry for those who seek it. Plenty of access to industry information, gather as much of this as possible.

Cons

Organization operates in silos. The lack of transparency between departments creates feuds and there remains a dissension between old management and new management.

1.0
Nov 19, 2011

sad times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice people, currently free parking, free coffee still available. interesting for the most part in marketing, good. current location. good hours

Cons

layoffs!!!!! executives not being cut... lots of admin and "little guys" so the exec wil still get their bonuses in February. high profile exits followed by returns with contracts.... no explanations. it is a big drama.. execs having the company buy tickets to raffle off to employes then canceling raffle toocket big tickets for himself.... the week of the layoff... we think je can still afford to buy his own tickets!!! need an ehics officer

2.0
Mar 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Financially rewarding, self-directed, and relatively easy and straightforward, the work can be satisfying on its own. Choice is a very sales-centric organization, which makes most of its sales force quite happy. There are also some great people working at Choice.

Cons

There is an extreme lack of corporate culture, at least as observed from a field-based position. Also, the frequent reorganizations were a bit disruptive at times, and there were constantly rumors regarding internal politics and personnel changes. But the biggest issue, perhaps as a result of those previous ones, is a lack of emphasis on team collaboration amongst the sales staff and between departments that rely regularly on each other for information and assistance. And finally, professional development opportunities are not readily available in some departments, such as sales and property support.

Viewing 154 - 156 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.