Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 75 reviews)); "Good work life balance (depending on the team you're working for)" ((in 48 reviews)); "Great opportunity and culture there" ((in 40 reviews)); "Great staff all the time" ((in 23 reviews)); "A great team at the hotel!" ((in 17 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "there was bad management." ((in 47 reviews)); "part time work and low pay" ((in 44 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary and limited scope for growth" ((in 16 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 27, 2015

Worst experience I have ever had in my lifetime

Director of sales

Recommend

CEO approval

Business Outlook

Pros

Nothing, absolute worst place I have ever worked. There is nothing good about it

Cons

The owner is racist, will promise you the world and not give it to you.

3.0

Feb 23, 2014

Get What You Can

Director

Recommend

CEO approval

Business Outlook

Pros

Not high stress. Opportunities can be there for those that seek them out and play the game.

Cons

Like high school some days. People who get ahead often do so via favoritism. Not a lot of talent across many areas, but that does allow some to hide and take home a check if they want.

3.0

Nov 26, 2013

Everything was great till they outsourced us

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome company that seems to care about their employees. Great promotion opportunities, because they are constantly making organizational changes. Good benefits.

Cons

I worry about the future of the business. They have outsourced a majority of their call center operations. I don't know what the future holds for those who still work there.

Viewing 148 - 150 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide