Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 83 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 44 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Great staff all the time" ((in 24 reviews)); "Friendly work environment." ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"Low pay and no forward opportunity" ((in 49 reviews)); "there was bad management." ((in 48 reviews)); "It takes long time to be full time worker and no benefits" ((in 43 reviews)); "Low salary and limited scope for growth" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Oct 26, 2016

Poor environment

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Lots of online training videos, discount on rooms for friends, family and yourself.

Cons

Bad pay, poor communication, always short staffed, health insurance is way to expensive.

Choice Hotels Response

9y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

1.0

Sep 4, 2016

Stressful

Software engineer

Recommend

CEO approval

Business Outlook

Pros

There are a few nice people to work with, but not many.

Cons

Aggressive deadlines, poor management, poor work/life balance, cramped work environment.

Choice Hotels Response

9y

Thank you for your feedback. We are disappointed to hear about your experience. We will share your review with our HR team and leadership.

5.0

Jul 1, 2016

Progressive company with career opportunity.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative culture with departments working together. Many company events and All Associates Meetings that are very informative. Everyone aware of our corporate goals. There are some talented people to work with.

Cons

Having enough resources is a continuing problem. Current staff gets worn out.

Choice Hotels Response

9y

Thank you for taking the time to give your comments. Choice works diligently to foster an engaged workforce through our social and volunteer events. We are pleased to hear that our Drive campaign is effectively keeping our associates on track with our corporate objectives. We appreciate your feedback regarding our resources and will share your review with leadership. Thank you for taking the time to submit your review, we valuable thoughts.

Viewing 133 - 135 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide

Choice Hotels

Choice Hotels reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor environment

Stressful

Progressive company with career opportunity.

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