Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 8, 2017

Area Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Unique challenges Extensive travel opportunities

Cons

Very unfocused senior management. The company likes to change course constantly and without good reason.

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Choice Hotels Response
9y
Thank you for your feedback. We’re glad you like our Flextime scheduling and opportunity to travel. We will share your review with our HR team and leadership.
1.0
Feb 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Best Happy hours and co-workers - Honestly is a easy :)

Cons

Choice will bring you in and make you feel like family - until they have to fire due to failed projects with AWS where their MAIN CTO leaves the company. HR is the worst when you feel safe, you meet the team to lie to please Senior Director's and again lie to where half the IT company leaves... In 2016 Choice (Senior Director and HR) fired the team and pretended to know the team, yet was let go as well. Choice is the worst company to work for, why, it's like given an award, then you let go stating it was not you it was us.

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Choice Hotels Response
9y
Thank you for your review. We’re glad you enjoyed Choice’s employee life events and your coworkers. We take all of your feedback seriously, and we will share your other concerns with our HR team and leadership.
2.0
Jan 4, 2017

not user friendly...

Recommend
CEO approval
Business Outlook

Pros

cheap employee rates for rooms- if available provided with tools-computers etc to do your job diversity- really live it here. employee groups- great for connecting with others in company with like goals. Clean working environment Good local discounts and programs

Cons

high healthcare costs- high deductibles- high out of pocket less than technology- lot's of data entry instead of auto-populate don't give notice- they will fire you immediately. if you want to finish your notice time keep quiet. co-workers don't want to improve efficiency, afraid they would lose job. one even told me "if we make it to easy, they could replace us."- Limited growth- hire from outside to fill. Manager brags about working everyday, about getting ahead. yet is always doing personal things when called during the day...

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Choice Hotels Response
9y
Thank you for your review. We’re glad to hear you’ve noted Choice’s focus on diversity and employee life. However, we also take your other concerns seriously, and we will share them with our HR team and leadership.
Viewing 130 - 132 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.