Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.5

      61% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 13, 2017

      Choice is out of touch

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Computer system is easy to use, travel perks are great, training is best is the business.

      Cons

      Choice themselves are totally out of touch with the front line employees and allow franchisees to treat their staff like slaves. I have been here for going into my 11th year and have worked my way up through the ranks, I have been yelled and screamed at and made to cry, for doing my job correctly, I am blamed for everything that goes wrong forget that the owners wont do things to attract guests. I work with an owner with a drug addiction, and have asked for help but Choice does nothing to support you.

      avatar
      Choice Hotels Response
      9y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      4.0
      Apr 1, 2017

      Changing Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers opportunities to those who adapt well to organizational changes

      Cons

      At times can be a very stressful place to work

      avatar
      Choice Hotels Response
      9y
      Thank you for your positive review. As with any high-performing organization, change is inevitable, and we appreciate your agility and adaptability as Choice continues to drive positive changes in culture and favorable business outcomes.
      4.0
      Feb 25, 2017

      Strong company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership team Financial Model Franchisee Focus Benefits Culture Collaboration Employee Resource Groups

      Cons

      Feeling that employees with long-term tenure are less valuable Political - but what company isn't Sometimes a feeling of not being able to fail fast Promoting from within seems to be a desire but not well acted upon

      Viewing 127 - 129 of 1,123 Reviews
      Related searches: Choice Hotels jobs | Choice Hotels salaries | Choice Hotels benefits | Choice Hotels interviews
      ReviewsChoice Hotels reviews

      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.