Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 83 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "The people and culture at Choice are great!" ((in 40 reviews)); "Working with really great staff" ((in 21 reviews)); "A great team at the hotel!" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "there was bad management." ((in 46 reviews)); "part time work and low pay" ((in 43 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 11, 2018

Lots of change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fairly progressive IT group. Adopt latest technologies, sometimes without enough research.

Cons

Leadership gaps, collaboration across teams, stability of IT organization

Choice Hotels Response

Thank you for your feedback. We value your perspective and have shared your review with executive leadership.

5.0

Aug 31, 2017

Agile and self-aware

Technology analyst

Recommend

CEO approval

Business Outlook

Pros

The leadership is smart, and not afraid of change. They are aware of what makes the team happy and keeps them ticking, and is not afraid to award them of that.

Cons

PTO policy is a little wonky. They still live by the old school mentality, of a bucket for sick days, a bucket for personal time, and PTO bucket, and you cant call upon different buckets if you are out of one, which is antiquated; time off should just be a bucket to spend however the employee see's fit.

4.0

Jun 4, 2017

Good place

Analyst

Recommend

CEO approval

Business Outlook

Pros

Choice was a good place to work. Great people and collaborative environment. You get to travel to their Phoenix office, which is nice.

Cons

Commute in that area is tough.

Choice Hotels Response

We’re happy to hear you had an excellent experience at our Rockville office. The commute can indeed be tough in the DMV area, which is why we are located directly next to a DC metro station- and why we provide subsidized metro fare and free parking.

Viewing 124 - 126 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide