Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 83 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "The people and culture at Choice are great!" ((in 40 reviews)); "Working with really great staff" ((in 21 reviews)); "A great team at the hotel!" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "there was bad management." ((in 46 reviews)); "part time work and low pay" ((in 43 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 21, 2019

Could be better

Front office manager

Recommend

CEO approval

Business Outlook

Pros

Management will work with you if you have blockages in your life. Friendly environment.

Cons

Total chaos from ownership down to Management. No one trained for overnight shifts except for 1 person. After Auditors were fired left 1 person working overnights for a full week with no relief. Felt like a slave that was not allowed to say no EVER!

1.0

Nov 9, 2018

Beware The Peter Principal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities for career advancement

Cons

Managers that don’t lay out expectations of goals.

4.0

Mar 11, 2018

IT Personnel NOC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

24x7 schedule leaves time in the off hours to continuously update your craft

Cons

Left out of a lot of company activities because of the hours. In the NOC you are out of sight, out of mind.

Viewing 121 - 123 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide