Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 46 reviews)); "The people and culture at Choice are great!" ((in 46 reviews)); "Great staff all the time" ((in 23 reviews)); "For the most part flexible hours" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 54 reviews)); "there was bad management." ((in 47 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 26, 2015

Member of human resources team.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong culture, employees in some depts generally enjoy working together. Great building and location. Access to senior leaders.

Cons

No accountability for bad managers. Vision not well defined - tends to follow the same thing over and over in sourcing bad properties. Reputation is declining in market.

3.0

Jan 26, 2015

Fun Industry; Standard Big Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good employee resources, nice offices, nice perks depending on the position/role, big international consumer brands

Cons

High school politics are preferred by some (not all!); pay scale and bonus plan especially favor senior management

3.0

Dec 9, 2014

Not a great experience. Liked my actual job, but the working environment was unstable at best for most of the employees.

Director of sales

Recommend

CEO approval

Business Outlook

Pros

I learned a lot about sales, marketing, contracts, etc and built a lot of relationships. It was fun being a part of the community I worked in, to build B2B relationships. Unfortunately, this hotel was a bit hard to "market"

Cons

This is a nice hotel chain, but most are independently owned. The owner of the location I worked in was a very poor example of a business owner - she had absolutely no care for her employees. Although I had considered a career in hospitality, this experience turned me completely against that possibility.

Viewing 100 - 102 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager