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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      58% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      67% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Nov 27, 2017

      Not Worth It - Age Discrimination

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Convenient location, Nice offices, benefits ok

      Cons

      Management lies to it's employees. The last employee survey was so bad that they did not share the results with employees. I can see that HR has been forced to add 5 star reviews to try and improve recruitment. Don't fall for it.

      avatar
      Choice Hotels Response
      8y
      Thank you for submitting your thoughts. We take your feedback seriously and will share your employment experience with leadership. We take discrimination seriously. If it happened to you or you witnessed it, please contact us and provide us details. You can use the confidential and anonymous hotline. Reviews on this site are user generated as Choice does not engage in publishing falsified reviews.
      4.0
      Sep 16, 2017

      Solid Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choice Hotels is a solid company. It's constantly pushing to grow the business. They have a strong HR department that plans company events and a good matching program when it comes to your 401K. In general, it's run well. Still mainly male in the C-suite though. It's definitely a demanding corporate environment, but with a general friendly atmosphere.

      Cons

      They are constantly restructuring and having layoffs. They don't promote people, even when they are performing well, and therefore they ultimately leave for other opportunities, which ultimately costs the company. They work in silos and departments don't share information with each other, which also hurts the business. Part of this is a structural issue, part of this is probably endemic at any large company, and part of it is human nature. Very political atmosphere. They are risk averse when it comes to marketing innovation, yet they pride themselves on being innovative. Too much empahsis on driving bookings vs. long term thinking about brand building. Leadership lacks vision and creativity and has a myopic view on driving revenue in the short term. They are innovative in many ways, but conservative in general. It's a solid company with good people, but environment is changing and has lost it's sense of congeniality.

      1.0
      Apr 9, 2017

      "DO NOT WORK HERE"`

      Intern - hourly
      Recommend
      CEO approval
      Business Outlook

      Pros

      WOW Discount on hotels for employees that is if you can get them.

      Cons

      Long Hours,No Work Life Balance!

      avatar
      Choice Hotels Response
      9y
      Thank you for your review. We make every effort to get a pulse on how our people feel, particularly about work-life balance, via our tri-annual engagement survey. In recent years, we continue to see strong positive feedback regarding work-life balance, and we are disappointed to hear that your thoughts are not consistent with the trend we have seen across the organization. As a current employee, we strongly encourage you to reach out to your HR business partner so that we can get work together to identify areas of opportunity.
      Viewing 7 - 9 of 1,123 Reviews
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      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.