Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Friendly staff to work for." ((in 24 reviews)); "Best work environment, learning scope" ((in 21 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 27, 2018

Good Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great time off, good benefits.

Cons

Increasing amount of budget cuts on a lot of the fringe benefits could be a bad sign for future outlooks. Slow to adjust to market value for employees. Multiple employee surveys have indicated people are not happy and would leave for same pay at another company, nothing has seemed to improve that.

1.0

May 31, 2018

This company's hiring policies are unethical and inconsistent.

Director

Recommend

CEO approval

Business Outlook

Pros

I can't think of any.

Cons

HR team is unethical and inconsistent.

1.0

Aug 16, 2012

Phoenix IT is very bad - don't join

It development

Recommend

CEO approval

Business Outlook

Pros

Not much to think of other than the Managers. Directors and Executives are getting a very good bonus, while blaming the staff when things don't go well.

Cons

Bad Management Poor benefits The CTO in Phoenix is cluless. Lot of bright and good people are leaving Choice beacause of his leadership or lack of. HR Director in Phoenix and HR VP are clueless and are jokes. No idea how these people got promoted.

Viewing 13 - 15 of 1,123 Reviews

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Jobs at Choice Hotels

Product Improvement Manager

Radisson Blu Room Attendant