Choice Hotels reviews

3.4

61% would recommend to a friend

(1,126 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 5, 2016

Area Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outstanding Team of People, Everyone cares, excellent benefits. The company is involved in the community and gives back

Cons

Ongoing senior management changes and change of direction

4.0
Apr 28, 2016

Great and Innovative Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great company with great benefits. They did a complete culture shift in my 4 years there, and became a very people-oriented company. Still lots of quirks with senior leadership and unrealistic goals and demands, but in general the people are great and provides access to a lot of great resources.

Cons

Senior leadership was an old boys club. One in particular who was in charge of marketing, sales and distribution borderline mistreated employees by not even saying hi in a hallway or acknowledging any of his employees that bust their butt for him. A lot of favoritism to certain people, but again that's just one person not the whole company.

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

One of the only perks of this company is the benefits

Cons

Everything. From lack of communication and processes to a sad excuse of a global sales organization. Absolute disaster. Do not recommend this organization to anyone. They can't seem to "get it right".

Viewing 820 - 822 of 1,126 Reviews

Glassdoor has 1,234 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.