Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 18, 2016

Employee uniforms

Recommend
CEO approval
Business Outlook

Pros

Hotel discounts are only perks

Cons

2p.m. check outs are ridiculous. Never recognized for job well done. No thank u at 32nd of day and No free lunches on Sunday's. No perks other than discounts

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
1.0
Jul 17, 2016

Corrupt leadership team in IT

Recommend
CEO approval
Business Outlook

Pros

Was a great place to work before they ruined the IT company

Cons

Horrible leadership, dishonest, corrupt and horrible place to work. I worked there for 5+ years and the company does not care about the staff. Company has lost the majority of the staff who helped make the company very profitable. Benefits are the worse in the industry. I would steer clear of this company.

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Choice Hotels Response
9y
Thank you for taking the time to provide your review. Choice works diligently to promote a positive working environment, engaged culture, and Choice’s core key values of collaboration, respect, integrity and trust, performance excellence and accountability. We are disappointed to hear your feedback with regard to your personal employment experience, and will be sure to pass your thoughts along to the Choice Hotels Human Resource’s Team.
5.0
Jul 17, 2016

Front desk clerk

Recommend
CEO approval
Business Outlook

Pros

All the wonderful people you get to meet!

Cons

There aren't any that I can think of...

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 796 - 798 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.