Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 74 reviews)); "The people and culture at Choice are great!" ((in 47 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 45 reviews)); "Working with really great staff" ((in 23 reviews)); "Flexible hours depending on manager;" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"there was bad management." ((in 50 reviews)); "It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 42 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary compared to other in market" ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 2, 2016

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture. Strong emphasis on work-life balance. Flex-time options available for employees that get work done efficiently with sense of urgency.

Cons

Nothing negative to report here. I have worked here for several years and I’ve had an overall positive experience.

Choice Hotels Response

9y

Thank you for taking the time to provide your valuable feedback. Choice strives to provide a culture that embraces work life balance and we are pleased that this atmosphere has contributed to your longevity with Choice. Thank you for your positive review.

5.0

Aug 1, 2016

Great management

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Management allows you to set your own routine for most part very friendly and clean

Cons

Not enough hours, and other employees tend to know it all

Choice Hotels Response

9y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

4.0

Jul 21, 2016

Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful welcoming environment to work in. for the most part everyone is pretty laid back and the atmosphere is pleasant.

Cons

Some of the benefits I am accustom to are not implemented yet but hopefully they are working on it.

Choice Hotels Response

9y

Thank you for taking the time to provide your positive review. We are happy to hear that you find our culture to be a pleasant working environment. We appreciate your perspective regarding our benefits and will pass your feedback along to our Total Rewards Team. Thank you for your review; we value your feedback.

Viewing 793 - 795 of 1,127 Reviews

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Jobs at Choice Hotels

Sales & Marketing Manager

Choice Hotels

Choice Hotels reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Director

Great management

Coordinator

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