Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 16, 2016

IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are working on special project it might be great. Otherwise you are just not that important.

Cons

IT Executive Team is not great. Directors and VP's talk good game but do not actually care about people they manage. They spend more time "rating" and reviewing each others employees and giving them grades than it's worth. It only serves to create animosity and distrust within the team. Turnover is a big concern.

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Choice Hotels Response
9y
Thank you for taking the time to provide your review. Choice works diligently to promote a positive working environment and a culture of accountability; one of Choice’s key values. We are disappointed to hear your feedback with regard to your personal employment experience and will be sure to pass your thoughts along to Choice leadership for review.
1.0
Jul 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy job interview - question asked whats your favorite movie

Cons

Training was poorly structered, boring and too much sitting around doing nothing, no pentalty rates for working Sundays alone in office.

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
2.0
Jul 15, 2016

Low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some managers are awesome

Cons

Change schedule without notice. Shift changes abruptly.

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 799 - 801 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.