Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 24, 2016
Recommend
CEO approval
Business Outlook

Pros

International Brand/Group to work. Choice Hotels offers strong corporate benefits which includes health and welfare, paid leave, plan, stock options ,and many other great benefits.

Cons

lack of management support, There are many cons there. More so than pros. I used to really love working there, but so many changes in structure and procedure really made working there a burden. Management has mostly always been bad there. Keeping the status quo and never truely striving for perfection or focus on customer needs. We were told multiple times from senior management that the organization never wanted to be an industry leader in anything nor at the bottom either, but wanted to be in the middle. Benefits have been greatly reduced and costs increased for health care, and tuition reimbursement has been frozen for about a year or two now. things vary a lot as far as atmosphere between departments. One side such as programming has very little management oversight and others have ultra micro managing.

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
5.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people! Consistent and available management. Fair Salaries plus bonuses. Some insurance options.

Cons

No health care plan, and schedules change every two weeks. Not much opportunity for advancement in hotel business.

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
2.0
Aug 19, 2016

House Keepers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly staff to work for.

Cons

Under paid for job, high expectations with minimum time to complete each assigned room. No team work.

avatar
Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchisedunder its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
Viewing 787 - 789 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.