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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

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      3.5

      61% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Nov 30, 2024

      Not worth it

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, the coworkers and the regular guests. Some of the most down to earth and easy going people you'll ever meet.

      Cons

      I don't know if this is specific to just the hotel I worked at with this company, but the owner absolutely has no clue as to what he's doing. He's a straight idiot, verbally abusive, and essentially no training. And what training there is, it's video trainjng that's all very vague information. From choice hotels themselves

      avatar
      Choice Hotels Response
      1y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate the hotel referenced and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you are/were employed
      3.0
      Nov 29, 2024

      Choice Hotels is a mid-line company.

      Software engineer 2
      Recommend
      CEO approval
      Business Outlook

      Pros

      $500 reimbursement annually for staying a Choice branded hotel. Matching contributions to Health Savings Account. Matching contributions to 401(k), standard and Roth. Cultural Day to take at a time important to you that does not take away from vacation balance. Modified work schedule. Monday and Friday are remote.

      Cons

      No annual bonus unless above manager. No profit sharing. No stock options. Vacation time is use it or lose it and all vacation time (over 40 hours) for every employee expires on December 31.

      1.0
      Nov 22, 2024

      Profits Before Health

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation Policy Discounted Hotel Stays

      Cons

      It is troubling when companies make decisions that undermine the well-being of their employees. In 2025, Choice Hotels will stop covering GLP-1 drugs like tirzepatide and semaglutide, which are often prescribed for weight loss. Despite claiming to support a diverse workforce, Choice is excluding a medication to employees who struggle with weight management. This seems counter to the values of inclusivity that the company promotes. While GLP-1 drugs can be costly, they are proven to be effective, offering benefits like improved mental health, physical agility, and overall health. It's disappointing that a company would rather wait for employees to develop diabetes before covering a medication that could prevent the condition in the first place.

      avatar
      Choice Hotels Response
      1y
      Thank you for sharing your perspective as a Choice employee. Healthcare coverage decisions are made and reviewed annually based on a number of factors. We strive to make decisions that are in the best interests of all our associates in the face of rising healthcare costs. We offer options for weight management, as part of a comprehensive healthcare plan that supports associates both in their physical and mental health. We value all the feedback received through surveys and have made numerous changes in the last year in response to what we have heard. We appreciate the feedback you have provided and have shared it with Human Resources to continually improve our associate experience.
      Viewing 61 - 63 of 1,123 Reviews
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      ReviewsChoice Hotels reviews

      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.