Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

67% approve of CEO

41% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 14, 2017

Unstable Work Environment

Recommend
CEO approval
Business Outlook

Pros

I cannot think of any.

Cons

Bias, prejudice and no diversity.

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Choice Hotels Response
9y
Thank you for taking the time to provide your review. As a current employee, we encourage you to reach out to your HR business partner to discuss your concerns as we are here to help you. At Choice we're committed to inclusion and diversity, and we strive to foster an environment where all of employees feel welcome, wanted and respected. At Choice, when it comes to embracing diversity, we don’t just “talk the talk, we walk the walk”. Our employees are encouraged to participate in Choice sponsored networks and resource groups that foster career development, networking opportunities, mentoring, and promote cultural awareness. Some examples include our Diversity Advisory Council, Women's Business Alliance, Choice PRIDE, CHAARGE Employee Resource Group (Choice Hotels African American Resource Group for Employees), VALOR (Veterans Are Loyal Organization Resources), CYPA (Choice Young Professionals Alliance), Adelante Hispanic Alliance, Enable (Awareness, Access, Advantages & Advocacy for All Abilities) and Choice Noodle Group. For more information, please visit: http://careers.choicehotels.com/who-we-are/inclusion.html Choice strictly prohibits discrimination in the workplace based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other factor protected by applicable law. If you are aware of anyone that has violated this policy you should immediately report the incident by one of the following means: Filing a complaint with your manager/supervisor, contact your HR business partner, or report it via the Compliance Hotline (number available via ChoiceCentral).
1.0
Apr 20, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, can be compensated well in sales. Good working relationships with peers in some departments. Long history of successful brands keeps the corporation moving in a slow growing pattern with very little debt on the books. Flexible working hours at the corporate level.

Cons

Personnel at the corporate level is a mess. Worked at this company for over 10 years. Recent hires in the middle management level and above have turned this once proud company into a clown show. Absolute nepotism takes place here and not even the legal department or Human Resources cares. You will be retaliated against if you speak out against management. If you are older in age, fat, a woman, in a racial minority, or gay getting a settlement is easy because of the discriminatory environment at the corporate level. Abuse of corporate spend policy is rampant and no on is disciplined for those violations.

4.0
Aug 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance. Flexibility. Pay. Hotel Discounts. Fun People. Good Relationships with other employees. Continued incremental improvements keep moving us forward.

Cons

Politics can go awry when in the midst of a change making forward progress difficult because those doing the work are afraid to take action not knowing how leadership might react. They are even more afraid to speak out. Little compassion from those in highest leadership positions for the employees; however, this is mitigated somewhat by the compassion shown by some in lower leadership positions. Diversity is discussed but I believe the conversations are not being taken to heart yet. I'm hopeful there will be positive changes in the future.

Viewing 49 - 51 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.