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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

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      3.4

      58% would recommend to a friend

      (1,123 total reviews)
      avatar

      Patrick Pacious

      67% approve of CEO

      41% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Dec 25, 2017

      Software Engineer II.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome hotel discounts and thats about it

      Cons

      Worst leadership. The new CIO is a people person, but thats about it. He has not brought any changes to the organization. He seems genuine in engaging people, but his leadership is not. He needs to hire good people who can bring the culture up. He has brought a new build leader from Wells Fargo. The few interactions I had with her, she was very hierarchical and bossy! She thinks too much about herself and looks down on people. She is not going to fit Choice culture for sure if she thinks high of her. He brought another leader for Run in my organization, who was hierarchical and bossy as well! He has no value for people and is highly toxic. I am glad i did not work for him directly, but I did see my manager having trouble with him. I did not leave because of these people, but if these people dont change, many people reporting to them will leave for sure.

      avatar
      Choice Hotels Response
      8y
      Thank you for your feedback. We value your perspective and have shared your review with executive leadership.
      2.0
      Apr 27, 2017

      Wouldn't recommend working anywhere near the sales dept

      Contract specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choice in general seems to care about employees, great benefits, events on occasion and they're working on bringing salaries up to market rate

      Cons

      Incredibly slow to move, several departments have had to wait months just to get approval to replace an employee that's left, people are leaving left and right and it's taking forever to replace them. Our management pretends to care but it has become pretty blatant that our complaints and requests are not being dealt with. Employees that treat others terribly are not dealt with if they are good sales people or get a lot of work done making for a really miserable work environment. Our entire team is applying elsewhere says it all.

      avatar
      Choice Hotels Response
      9y
      Thank you for your feedback. In an effort to drive positive business outcomes, our organization has gone through some change recently and we thank you for your patience and agility as we are all adapting. We encourage you to please visit your HR business partner to walk through some of your specific concerns as we are here to help.
      Viewing 46 - 48 of 1,123 Reviews
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      Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.