Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 43 reviews)); "Working with really great staff" ((in 25 reviews)); "Great work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 48 reviews)); "there was bad management." ((in 44 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "Low salary and limited scope for growth" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 9, 2023

Plays favorites.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hotel discounts, friendly and helpful co workers

Cons

Pay is not competitive, not flexible with remote work. They talk about internal mobility all the time but make it hard to be promoted or help you be promoted. Managers and Directors are not held accountable and promote people into leadership that should not be leaders. If you are a favorite or have been there a few years they will put you into a leadership role even if you have no business being a leader.

3.0

Aug 25, 2023

Dicey Corporate Culture

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits outside of pay were decent, and working on a large portfolio of brands was exciting.

Cons

Awful corporate culture. Very old-school boomer mentality. No thought in strategy and everything was cart-before-the-horse. Felt like nothing was thought out ahead of time and very reactionary. Social events felt like management was saying, "Have fun, or else."

3.0

May 22, 2020

Great company, until it's not

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

The culture is great, the perks are wonderful, and co-workers are so fun. There are opportunities to move up, but you have to really advocate for yourself constantly to do so depending on who your boss is.

Cons

When push comes to shove, seniority, productivity and schedule adherence don't matter as long as you're a favorite among leadership. Transparency also needs some improvement.

Choice Hotels Response

Thank you for your review. People are Choice’s most valuable asset and we are pleased to hear that you enjoy our culture. We will share your feedback with our Human Resources team.

Viewing 40 - 42 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager