Great company, until it's not - Customer Care Specialist Choice Hotels Employee Review

3.0
May 22, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture is great, the perks are wonderful, and co-workers are so fun. There are opportunities to move up, but you have to really advocate for yourself constantly to do so depending on who your boss is.

Cons

When push comes to shove, seniority, productivity and schedule adherence don't matter as long as you're a favorite among leadership. Transparency also needs some improvement.

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Choice Hotels Response
5y
Thank you for your review. People are Choice’s most valuable asset and we are pleased to hear that you enjoy our culture. We will share your feedback with our Human Resources team.

Explore other reviews about Choice Hotels

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Senior leadership, office location, growth opportunities, culture.

Cons

3 days in office was perfect. 4 days is alright. Slim teams- which can be a pro too.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Tech Stack Small Team Size

Cons

Slow growth opportunities to advance

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