Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

67% approve of CEO

41% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

HR Lots of parties but that is changing Hotel Discounts Good Speakers

Cons

Not defined Goals Leaders are them self confused about what to do PBR Model(Plan Build Run) -- you will not get complete exposure if you are engineer. if you are on run than you are only on phone with issues with very less coding. if you are build engineer enjoy coding but no real world application issue exposure. Build Job risky as they keep moving you in projects. Very Vague requirement. Employee are encouraged to put more hour in timesheet. Promotion and your reputation quantified based on your TimeSheet hours. Encouraged to work on weekends.

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Choice Hotels Response
8y
Thank you for your feedback. We value you your thoughts and will share your perspective with executive leadership. We’re glad to hear that you have enjoyed our popular employee hotel discount program. With over 6,000 franchised hotels worldwide, it is one of the unique benefits that we offer our employees. With all that said however, we are disappointed to hear your thoughts regarding our IT organization as our technology workforce is a critical, valued, division of Choice that fuels our overall organizational success. In fact, just last month, Choice proudly announced the transition to the first new global reservation system (GRS) from a hotel company in over 30 years. This transformational project, was led by our technology team, and is a milestone initiative for us. With a focus on the future, our executive leader of Enterprise Operations & Technology has dedicated strategic oversight to our tech associates, aligning our IT initiatives with our business objectives, and partnering even more so as one unified Choice voice. Bold things are happening at Choice and we are working to drive a culture of collaboration, fresh thinking and innovation.
1.0
Jul 29, 2017

Politics and Favortism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Few employees are good , honest and helpful

Cons

Manager plays extreme politics and favoritism to those who say YES ma'am attitude, irrespective however you are talented and work for the betterment of organization

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Choice Hotels Response
8y
Thank you for taking the time to provide your review. In an effort to drive positive business outcomes, our Talent Management team works to provide comprehensive managerial leadership support. We will be sure to share your feedback with this team and team and leadership.
1.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Majority of people in my department do not work many hours. It could be a good thing.

Cons

Our group is micromanaged. There is a process for everything. These process kill any posibility for innovation. People at the top are about optics. Credit is not given to those doing the work.

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Choice Hotels Response
9y
Thank you for taking the time to provide your review. As a current employee, we highly encourage you to reach out to your HR business partner to discuss your concerns as we are here to help you. We strive to foster an environment of innovation – like with our ideathons – and many other collaborative corporate-wide activities that continue to drive Choice’s high performance culture. We encourage you to participate in these activities, or perhaps join one of our Choice resource groups, as they can provide a platform for you to have a voice to drive change and innovation. We also offer many recognition opportunities and incentive compensation, like our Star Award program. If your department is not utilizing these benefits, please let your HR business partner know – our people are important to us, and it is important to Choice that hard work is rewarded and recognized.
Viewing 34 - 36 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.