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      Charles Taylor

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      Charles Taylor reviews

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      3.1

      54% would recommend to a friend

      (238 total reviews)

      Robert Brown

      72% approve of CEO

      23% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      2.8

      Compensation and benefits

      Charles Taylor has an employee rating of 3.1 out of 5 stars, based on 238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Taylor employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      238 reviews
      1.0
      Aug 25, 2017

      Anonymous (London)

      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health benefits. Some good people but they are not rewarded for their efforts. PTO is generous and the SharePlan savings is good but only if stock on the London exchange performs which it has not in recent years.

      Cons

      This company has a minuscule presence ( especially in the US) and is a minnow in an ocean. Limited to no capacity to handle TPA and adjusting business with a few employees nationwide and very few carrier appointments. Known for their USL&H business which is not growing. There are better places to work. Don't be fooled by new push for adjusting business as there is no way they can compete with the likes of McClarens, Crawford or any one else, ditto for TPA business. If you are thinking about working for them, ask them how many policies they are written into for adjusting. On the TPA side, ask how many states they have representation.

      2.0
      Aug 7, 2017

      Good in Parts

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is trying very hard to be a better company. It recognises its short comings and failures (and there are many) and is actively attempting overcome them. This is something to respect. The people are a mixed bag; many are easy company, professional, and knowledgable. There's a drinking culture, team building and a real effort to counter negativity. They are currently in the process of employing new talent and I like the new people. They ooze competence and confidence and large amounts of disbelief . They have a healthy, externally derived culture.

      Cons

      As a company that grows by expansion rather than winning new customers, it has no coherent plan. It's culture is firmly trapped in the past. A number of managers are bullies. Staff are actively frightened of them. I've seen staff cry. I've had staff come to me so angry I've taken them on long walks and chats until they were calm. Some have been so angry they were shaking. The managers themselves are not immune, they get equally angry. So, the culture is one of abuse and this comes right from the top. Many are being kicked, and turning around and kicking anyone they can. It's sad. New blood aside, It's a nest of second raters. There's nothing to learn here. For a lot of people this is the best thing that's happened to them. Pity em.

      1.0
      Jul 10, 2017

      Desktop Support

      Desktop support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people work there. Very friendly environment.

      Cons

      Small firm mentally/no real planning on the future its all very messy in terms of set up.

      avatar
      Charles Taylor Response
      8y
      Firstly thank you for your feedback, we are pleased to hear that you found Charles Taylor such a friendly place to work. However, we are sorry to hear that your experience was not all you wanted during your time with us. We are a fast growing business and we are making big efforts to communicate our business strategy and growth to all staff. Our Group Chief Executive makes presentations to staff twice a year on our business strategy and perfomance and we publish staff annual and half year reports which set out our growth and progress. We also hold periodic town hall meetings where all collegaues can ask questions and make suggestion about how we can improve our business performance. We also hold annual staff engagement surveys, in the most recent 8 out of 10 of our collegues said they regard Charles Taylor as a great place to work that they can recommend to family and friends. Overall our business strategy is delivering excellent results. In the last five years we have increased our revenue by 87% and adjusted earnings by 98%.
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      ReviewsCharles Taylor reviews

      Glassdoor has 367 Charles Taylor reviews submitted anonymously by Charles Taylor employees. Read employee reviews and ratings on Glassdoor to decide if Charles Taylor is right for you.