Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)
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Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

309 reviews
5.0
Oct 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Pretty relaxing environment, manager is fair and nice and everyone working there is friendly; fun, drama free environment.

Cons

I have no vices about the location i work for.

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Casper Response
5y
We are so glad you are happy at Casper! Thank you for the feedback as we continue to improve and grow.
2.0
Oct 19, 2019

Okay for retail

Recommend
CEO approval
Business Outlook

Pros

The product is a genuinely good product that you feel good about recommending to customers. You also receive a good amount of free product working for the company including pillows and a mattress, the occasional branded swag items, and sometimes free products when the company launches something new. There are a few really great managers in this company that genuinely care about their staff and store, if you find one the experience working for Casper is great. If you land a full time position you can sign up for benefits and you receive PTO and sick time.

Cons

This company is focused on burnout culture. They give kudos to employees that are available and working 24/7 on a public scale, instead of hiring more people. If you don’t also do the job tasks of the employee above you along with your position and don’t actively ask for more responsibility all at the same time you are treated like a bad employee. This company brags about paying their employees well enough to not have to be on commission, but in reality are paying pennies more than average retail. But at the same time expect so much more from their employees than normal retail. The sales bonuses are ok but they are pro rated based on hours so if you’re part time you won’t see much of a bonus. Most stores aren’t receiving bonuses due to not meeting goal anyway. There is little to no promotion inside the company and only happens in cases of dire need for staff.

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Casper Response
5y
Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously, please feel free to reach out to a member of our People team to discuss further if you would like
5.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Learned a lot. Open communication from the top down. Fantastic benefits. Great people!

Cons

Lots and lots of meetings. Priorities constantly shifting.

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Casper Response
5y
We are so glad you are happy at Casper! Thank you for the feedback as we continue to improve and grow.
Viewing 283 - 285 of 309 Reviews

Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.