Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great Benefits" ((in 20 reviews)); "Free mattress after six months" ((in 11 reviews)); "Good work life balance as part time" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No bonus and for fun for fun" ((in 10 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 5 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

Compare reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

2.0

Jan 18, 2019

Good company bad management/

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Pros of working at Casper are just free coffee and PTO if you’re full time.

Cons

Micromanagement, tense environment, no bathroom, only tourist traffic

Casper Response

7y

Thank you for taking the time to share your experience. Feedback is important to us and critical to our growth.

1.0

Jan 14, 2019

Trash heap!!!

Store manager/sleep specialist

Recommend

CEO approval

Business Outlook

Pros

Free pillows after a month. Free mattress after six months.

Cons

Horrible pay for work that is done. No real potential for growth from retail stores only applies to corporate positions. Unrealistic expectations. Ignored management complaints. Sending out pointless "do better" memos does nothing for team moral. How about giving me a real incentive to work here because the product does not sell it self. Lifting up 90+ pound mattresses is not what I expected to be doing with my life on a weekly basis. Basically the Amazon of the sleep world.

Casper Response

7y

Thank you for your feedback from your time with us. We are sorry your experience wasn’t more positive; please know that we strive for continual improvement.

5.0

Jan 11, 2019

Great company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great office, people are nice.

Cons

It's a start-up so it can be a little unorganized sometimes.

Casper Response

7y

Thank you so much for the review!

Viewing 268 - 270 of 309 Reviews

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Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company bad management/

Trash heap!!!

Great company!

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